Walkerton Heating & Cooling ("we," "us," or "our"): trust is the foundation of every service call we take on, and it extends to this website. Here we set out our approach to personal information: what visitors share with us, the ways it is used, and the care it receives from the moment it reaches our team.
Details You Provide
The quote request form on this site asks for the details we need to help you: your name, phone number, email address, the property or service address, and a short description of the work you have in mind. You supply this information voluntarily, and we only receive what you choose to type in.
Ways Your Information Is Used
Responding to you comes first. Your contact details allow our team to answer questions, prepare pricing, and book service visits at times that suit your household. The service description helps us understand the job before we arrive, so every visit starts with the right context and materials.
Keeping Your Information Secure
Our commitment is straightforward: your information stays within tight boundaries. We apply reasonable security practices to prevent unauthorized access, disclosure, or loss; internal access is granted sparingly and by need; and when records reach the end of their retention period they are destroyed. No list of our customers is ever put up for sale.
Cookies on This Website
Like most websites, this site relies on cookies and similar browser technologies for basic functions. They help pages load correctly, remember temporary preferences, and keep the request form working as you move between steps. Your browser settings let you block or delete cookies at any time, though doing so may affect how parts of the site behave.
Analytics and Your Privacy
We measure how this website performs using lightweight, privacy-respecting analytics. The data involved is aggregate in nature: which pages are visited, roughly where visitors come from, and general device categories. Nothing in this measurement identifies you personally, and we use the findings only to make the site more useful.
Your Privacy Choices
Prefer not to hear from us again, or want to see exactly what we have stored? Either is easy to arrange. Write to us using the information below to request a copy of your details, fix an error, have your information deleted, or withdraw from any further communication. We act on these requests promptly.
Contact Us
We would rather hear from you than leave you wondering. If any part of this policy is unclear, or if you want to exercise the choices described above, our team is available through the following contact details:
Walkerton Heating & Cooling
Email: contact@walkertonheatingcooling.ca
Walkerton, ON